19805 No. 51st. Ave.
Suite #4
Glendale Az. 85326

HOURS OF OPERATION
Tuesday 12 noon -7 p.m.
Wednesday 12 noon - 7 p.m.
Thursday 12 noon - 7 p.m.
Friday by appointment only
Saturday 9 a.m. - 4 p.m.
Earlier or later times available by appointment only.
FOR YOUR SAFTEY AND OURS
If by chance you are coming to the Salon in the evening and the front doors are locked, there is a communication box located outside the building on the right hand side of the front doors. You may scroll down and find (Lori S.) and press the #'s. This will automatically ring the suite, I will speak with you and buzz you in. Monogram Salon Suites has installed and uses a video surveillance system which monitors the entire parking lot, hallways and surrounding areas. All suites are equipped with TV monitors for owners and guests to use for saftey purposes.
COLOR POLICY
Desert Diva's House of Style gives a 100% guarantee on all color services the first week they are performed and are guaranteed thereafter only with the use of recommended at home professional products. Corrective color usually requires more than a single service to achieve desired results. Due to the nature of home coloring products, Desert Diva's House of Style cannot guarantee color services if the guest has previously had color done outside of the salon.
CANCELLATION POLICY
Please be courtious. Were all busy and time is very valuable to all of us.
In the event that you need to cancel your scheduled appointment with Desert Diva's House of Style, we ask that you please call at least 24 -48 hours in advance as a courtesy, to allow us to accommodated the needs of the salon and other guests. Missing of a scheduled appointment without proper notification will result in being charged the full amount of the service(s)
to be performed.
PRODUCT RETURN POLICY
Desert Diva's House of Style offers 100% satisfaction on all our professional products. If you decide that a product is not right for you and provided that 1/2 of the original contents is unused, Desert Diva's House of Style will gladly take back the product and exchange it for another within 14 days of purchase. No cash or credit card refunds. Exchange only.
GIFT CERTIFICATES
Gift Certificates are available for all Salon products and services. They can be ordered and paid for over the phone by simply using a credit card. Desert Diva's House of Style is happy to mail the Gift Certificate to you or directly to the one that is to receive it. We can also have it gift wrapped and ready for pick-up at your earliest convience. Desert Diva's does not give refunds for gift certificates.
SALON ETTIQUETTE
Please arrive on time and fill out a Guest Information Sheet if you are new to the salon. Desert Diva's provides smocks to change into and capes are also provided for your protection. Please be considerate of others and refrain from bringing children with you to the salon. There is limited space and other guests to consider.

Desert Diva's House of Style
623-680-6119
19805 No. 51st. Ave. Suite #4
Glendale Az. 85326
desertdivainc@yahoo.com
www.DesertDivasHouseofStyle.com